Zoo York - Big City Flare Complete - Multi

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.

Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. Enjoy free shipping on orders over $150. For any questions regarding your order, please contact our customer service team for assistance.

Returns Policy:

• Refund or exchange within 14 days of purchase
• Proof of purchase required
• Items must be in original condition with tags
• Footwear must be returned with the original box
• No returns on gripped or unwrapped skateboard decks
• SALE items: Exchange or store credit only; no refunds unless faulty

In-store Returns:

• Refunds for in-store purchases can be processed during store hours

Online Order Returns:

• Provide online order confirmation/tax invoice as proof of purchase
• Customers cover return shipping costs unless items are faulty or incorrect

Return Address:

HEMLEY RETURNS
257-259 Brunswick St
Fitzroy VIC 3065

Faulty Items:

• Assessments are case-by-case and may take time
• Provide proof of purchase and product fault description with photos
• We aim to expedite this process through supplier communication.